If you're encountering difficulties with your trading app, such as pages continually loading, it may be due to various factors, including network issues.
To address this problem effectively, we recommend following these steps:
1. Visit https://speed.cloudflare.com/ to test your internet connection speed.
2. Retest speed.
3. Right-click, select "Print", and "Save as PDF" to save the page.
4. Email our customer support team at support@nexusft.com detailing the issue you're experiencing. Attach the PDF document containing the printed page displaying the loading problem.
By following these steps and providing the necessary information, our customer support team will be better equipped to assist you in resolving the issue promptly. If you require further assistance or have any additional questions, please don't hesitate to contact us.